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About Antiphon

Formed in 1995, Antiphon has been at the forefront of the sourcing market for over 10 years. As a advisory company, the firm is involved in research activities related to outsourcing and has built a formidable network so that Antiphon's advisors can reach almost anyone operating in the market in just two calls.

Boards look at sourcing as a potential solution to cost pressures. They want to know how it works, who is good at it and why. Should they keep back-office processes in-house or set up shared service centres or outsource. How will off-shoring affect them and do they need a different approach for finance, HR, procurement and IT. With its market-led content, Antiphon can advise on these issues in a robust and practical way that gives boards confidence to make decisions that will increase shareholder value.

As advisors, all consultants at Antiphon believe that there are a few powerful ways to build rapport and reach shared understanding with clients. The most effective of these is to understand what the client wants; what they really, really want, and help them to achieve it.

Antiphon has found that corporations, when embarking on an outsourcing or off-shoring relationship want, in this order:

  1. Freedom to fly by their own wings (i.e. not be force-fed)
  2. Trust, honesty and integrity
  3. Information and advice on the market and how it affects them
  4. Flexibility in service support and delivery

Outsourcing and BPO suppliers in return want - in this order:

  1. Endorsements and successful case studies from clients, after all nothing breeds success like success
  2. Clarity of scope and purpose
  3. To be valued and involved in the strategic decision-making process

Antiphon has an extensive track-record in providing actionable and practical information for companies operating in this market.

To find out more, contact us.